FAQ's

Signs that your double-glazed windows or doors may need replacing include: 

Draughts, letting water in, allowing excessive amounts of noise in, the uPVC is yellowing or timber is cracking, visible damage particularly to the seals, difficult to open close and lock or are sticking, condensation between the panes of glass.

We can possibly repaire some of these issues, so it’s worth speaking to one of our specialists first.

It's important to feel comfortable with any business you deal with, especially one who will be coming into your home.

Other important things to look out for:

• A professional-looking website.
• Excellent customer reviews on their website and on internet searches.
• Free and no obligation home appointments.
• Free design service.
• Free no obligation quotations
• Be able to confidently talk about their product range, the benefits and disadvantages of each one and how it specifically affects you.
• Their double-glazed windows will be ‘A’ rated for energy efficiency.
• No sub-contractors so you'll know who is doing the work.
• Their windows will be guaranteed for a minimum of 10 years.
• Their windows will be security tested (PAS24-2012), endurance tested (Grade 5) and Corrosion resistant (Class 5).
• They should be able to answer all your questions, not put you under any pressure and make you feel relaxed using them.

Double glazing is much harder to break into than convensional windows.

• The two pains of glass are significantly harder to smash than single pains.
• uPVC frames can't be forced open from outside.
• Locking systems on modern windows are far safer than older locks.

Yes, we can take a photo of your home and super-impose what the new windows and doors will look like.

uPVC (or PVCu)  stands for un-plasticised Poly Vinyl Chloride.  Poly Vinyl Chloride is a lightweight but still robust kind of plastic used in many different kinds of modern consumer goods.

Its strong composition and lightweight design can withstand even the most extreme weather conditions. It is also a very affordable choice for consumers, which obviously adds to its universal appeal.

The obvious answer is that composite doors are higher quality than uPVC doors, but it isn't that simple!

Depending on the quality of the uPVC door and your own specific circumstances, a uPVC door may in fact be the better option for you.

You will need to speak to one of our specialists to see which is the better option for you.

White or light coloured doors are the best choice when in constant direct sunlight, otherwise there is a huge choice of colours to choose from.

Our standard working ours are between 9am to 5pm.  But please leave a message for us we will get back to you as soon as possible.

We prefere bank transfer or cheques.

Simply contact us!  You can describe any issues you are having with your door or windows and we should be able to advise you over the phone or by email.  We can always come out to you to inspect the problem if necessary. 

Research has illustrated that the average value of a home can increase by 10% with a new double glazing installation.  Buyers will also be more likely to buy a home, resulting in a faster sale.

No, you will not need to redecorate after replacement doors or windows are fitted, except in the most exceptional circumstances.

Not in normal conditions.  If in any doubt, please call us and speak to one of our specialists.

Yes, we always clear where we have been working and take all rubbish including the old windows and doors away with us.  We then dispose of them responsibly.

Double glazed windows will typically last over 20 years if looked after correctly.